Shame on UX http://shameonux.com A User Experience Meet-Up in Philadelphia Tue, 30 Apr 2013 23:37:38 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 May 2012 Meet-Up – Checkout Optimization – Shopping Cart User Experience http://shameonux.com/2012/05/may-2012-meet-up-checkout-optimization-shopping-cart-user-experience/?utm_source=rss&utm_medium=rss&utm_campaign=may-2012-meet-up-checkout-optimization-shopping-cart-user-experience http://shameonux.com/2012/05/may-2012-meet-up-checkout-optimization-shopping-cart-user-experience/#comments Fri, 25 May 2012 01:22:22 +0000 Shamester http://shameonux.com/?p=1123 Thank you again to everyone who made it out for the May Meet-Up of Shame On UX. It was only our second event but we boasted nearly 30 people and had a great conversation. I continue to get excited as I think about all of the possibilities for education and engaging conversation from this growing community of enthusiasts.

The Key Stats from the May Meet-Up were:

  • 2012 Average Shopping Cart Abandonment Rate = 72.31% (Source: Invesp)
  • Top Reason Shoppers Abandon Carts: Didn’t want to pay shipping costs (Source: Forrester Research)


Twitt
]]> http://shameonux.com/2012/05/may-2012-meet-up-checkout-optimization-shopping-cart-user-experience/feed/ 0 Shame On UX Philadelphia – April 2012 Meet-Up http://shameonux.com/2012/04/april-2012-meet-up/?utm_source=rss&utm_medium=rss&utm_campaign=april-2012-meet-up http://shameonux.com/2012/04/april-2012-meet-up/#comments Sun, 22 Apr 2012 20:31:00 +0000 Shamester http://shameonux.com/?p=241 First of all I would like to thank everyone who came out for the inaugural launch of Shame On UX, I had a great time!

For our very first meet-up we focused the discussion on the general principles that should guide thinking about user experience:

  1. It should be easy to like
  2. It should be easy to understand
  3. It should be easy to use
From here we jumped into one of my favorite user experience cases from Jared Spool, about the $300 Million button, and used this dive into the importance of delivering the right perceptions to the end user. To help get through some of the initial dialog and to archive the first batch of Shame Cases, I created a slide deck:


We used these 8 Shame Cases to talk about where these experiences went wrong, and what could be changed to save them, here are the insights we came up with:

Shame Case 1: Delta Airlines
Shame Case 2: Facebook
Shame Case 3: ConfirmIt
Shame Case 4: GetResponse
Shame Case 5: World Golf Tour
Shame Case 6: American Airlines
Shame Case 7: Strategic Websites
Shame Case 8: Windows Error Messages

Twitt
]]> http://shameonux.com/2012/04/april-2012-meet-up/feed/ 0 Welcome to Shame on UX http://shameonux.com/2012/03/welcome-to-shame-on-ux/?utm_source=rss&utm_medium=rss&utm_campaign=welcome-to-shame-on-ux http://shameonux.com/2012/03/welcome-to-shame-on-ux/#comments Wed, 28 Mar 2012 22:17:49 +0000 Shamester http://shameonux.com/?p=1 Welcome to the newest user experience and design meet-up in Philadelphia. We will be using our monthly gatherings to discuss the components of a great user design through the exploration of shamefully poor user experiences.

Each month we will hold an open-format meet-up and invite anyone interested to come and bring their examples of broken user experience, research data, or their latest user interface project to discuss and explore.

The rules are simple:

  1. Be constructive
  2. Have fun
  3. Encourage creativity
  4. Anything else, refer to rule 1
Twitt
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